1. Introduction
At the American Fibroblast Academy, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information provided by visitors, students, and professional contacts through our website, forms, and communications.
By using this website or submitting information through our forms, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, email address, phone number, business name, city, and country.
Professional Information: Background, qualifications, and details provided in assessment or consultation forms.
Payment Information: Billing address and payment method details (processed securely through third-party payment providers such as Stripe or PayPal; we do not store payment information ourselves).
Technical Data: Browser type, device type, IP address, and general usage statistics collected through cookies or analytics tools.
3. How We Use Your Information
We use your information to:
Respond to enquiries, consultation requests, and enrolment applications.
Deliver training programs, digital downloads, and educational content.
Process payments and manage student accounts.
Provide updates, confirmations, and administrative communications.
Share professional information or resources relevant to your training or business development.
Comply with legal or regulatory obligations.
We may also use contact information to send occasional educational updates or announcements about new training opportunities. You can opt out of these communications at any time by selecting “unsubscribe” in the footer of any email.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share limited information with trusted service providers who assist in operating our website or delivering our services, including:
Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Mailchimp or CRM systems)
Scheduling tools (e.g., Acuity or Calendly)
These providers are contractually required to keep your information secure and use it only for the purposes we authorise.
We may also disclose your information when required by law or when necessary to protect the Academy’s legal rights or the safety of others.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
All information submitted through our website is transmitted securely using SSL encryption.
Access to internal systems is restricted to authorised Academy staff and contractors who require the information to deliver our services.
Despite these safeguards, no system can guarantee absolute security. By using our website, you acknowledge that data transmission over the internet carries inherent risks.
6. Cookies and Analytics
Our website may use cookies to enhance your browsing experience and collect anonymous information about how visitors use our site.
Cookies help us improve performance, analyse traffic, and personalise content.
You may disable cookies in your browser settings at any time, though this may affect certain site functions.
We may also use tools such as Google Analytics to understand visitor activity. All data collected is anonymised and not linked to individual identities.
7. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal and tax obligations.
Information provided by assessment applicants and students may be securely archived for record-keeping and compliance.
If you wish to have your data removed, you may contact us directly at [email protected].
8. International Data Transfers
As the Academy operates in both Australia and the United States, your information may be transferred and stored across international locations.
We ensure that all such transfers comply with applicable data protection laws and that safeguards are in place to protect your information.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your data.
Withdraw consent for certain types of processing.
Request a copy of the information we hold about you.
To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.
10. Links to Other Websites
Our website may contain links to external sites for convenience and reference.
We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any personal information.
11. Updates to This Policy
The Academy reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website after changes have been made constitutes acceptance of the revised Policy.
12. Contact Information
For any questions about this Privacy Policy or how we handle your information, please contact:
American Fibroblast Academy LLC
3277 W Carefree Circle
Colorado Springs, CO 80917
United States
Email: [email protected]